Discussion # 1 | Management homework help

For the discussion board, I wanted to clarify that for question 1 you need describe three different groups (a supplier, a global business, and a consumer). I would suggest a table with 4 columns (characteristic, supplier/distributor, global business (i.e. Walmart), and the consumer). Not all the characteristics may apply to all the customer types.

You will use the example of Dell in Module 3, Unit 1, slide 8 as a springboard. Using any of the concepts from Modules 1-3 and the Trailhead modules studies so far, answer each question below:

Question 1. Develop an ideal customer profilefor three Dell customer groups (a supplier, a global business, and a consumer). Use the information on this slide as a starting point.

Question 2. For the global business customer profile, propose effective touch points for each of the 3 stages of the customer’s decision-making process: awareness, consideration and decision. You can use Module 3 to guide you. 

The goal is to propose the touch points (interactions) that would generate the greatest value to the customer and to Dell. Keep in mind that each of these interactions costs Dell money so you want to get the biggest return on your investment. Be sure to support your rationale.

Question 3. What did you learn from Module 1-3 that you had not heard of before? What questions do you have about the information in these modules?

 The posting must be insightful and tied back to the course material for that week. To get the maximum grade you need to post an original entry and comment on three (3) other students’ posts prior to the deadline.

Calculate your order
Pages (275 words)
Standard price: $0.00
Client Reviews
Our Guarantees
100% Confidentiality
Information about customers is confidential and never disclosed to third parties.
Original Writing
We complete all papers from scratch. You can get a plagiarism report.
Timely Delivery
No missed deadlines – 97% of assignments are completed in time.
Money Back
If you're confident that a writer didn't follow your order details, ask for a refund.

Calculate the price of your order

You will get a personal manager and a discount.
We'll send you the first draft for approval by at
Total price:
Power up Your Academic Success with the
Team of Professionals. We’ve Got Your Back.
Power up Your Study Success with Experts We’ve Got Your Back.